Shipping, Delivery, Returns & Cancellation Policy
Orders are usually dispatched between 3-5 days of purchase of cleared funds. If you have purchased and paid on bank holiday or weekend, the dispatch will be the next working day. It is your responsibility to ensure that you select the right shipping option and enter the correct shipping address details when completing your order. We are not responsible for the loss of your order if the delivery address provided by you at checkout is incorrect or incomplete. If your address is incorrect, the shipment will be returned to us and we will refund the items except the postage cost. You will receive an email notification for the refund and you may place a new order. If you received any damaged product, we must be notified within three (3) days of receipt of your purchase.
We ship to the United Kingdom, Europe and Worldwide. UK orders are dispatched within 72 hours of purchase of cleared funds. International orders are dispatched within 3-5 days of purchase of cleared funds. We cannot deliver to P.O. Boxes and do require a physical address for all deliveries. Deliveries charges include the cost of packaging and postage. Any customs charges upon delivery are solely the responsibility of the customer. Any subsequent carries handling fees (as result of customs charges) are also the responsibility of the customer. Please note, failure to clear custom fees will result in a returns charge, which will have deducted from the refund amount.
Please see our rates here: